Nhân viên chăm sóc khách hàng & Telesale


Nơi làm việc:

Hồ Chí Minh 


Dịch vụ khách hàng, Hành chánh/Thư ký, Marketing/tiếp thị, Mới tốt nghiệp/Thực tập, Tư vấn


Thương Lượng Thương lượng

Hình thức làm việc:

Toàn thời gian

ID công việc:


Ngày hết hạn:


Mô tả công việc:

1.1.       Tele-sales

·         Contacting potential and existing customers to introduce inform and promote overseas study opportunities.

·         Providing answers on products and services offered by the company or direct the prospects to appropriate staff or responsible teams.

·         Keeping and updating call records and note useful information collected.

·         Doing follow up calls for events

1.2 Customer Service

·         Dealing directly with customers either by telephone, electronically or face to face

·         Responding promptly to customer inquiries

·         Handling and resolve customer complaints

·         Performing customer verifications

·         Managing customers' contacts (update and follow-up)

·         Keeping records of customer interactions and feedback on the service provided by counselors and other staff.

·         Maintaining and developing the relationship with customers via a number before sales and after sales activities.

·         Designing and proposing before sales and after sales activities

·         Following up on customer interactions

·         Providing feedback on the efficiency of the customer service process
·         Handling Online enquiries on Web and Facebook. Send to counseling team for further follow up.

Yêu cầu công việc:

·         University degree holder (preferably from an English language or social sciences or education major)

·         Knowledge of customer service principles and practices

·         Knowledge of relevant computer applications
·         Knowledge of tele-sales process

Quyền lợi:

Lương tháng 13
13 ngày nghỉ/năm
Khám sức khỏe, outing hằng năm
Đào tạo chuyên nghiệp

Thông tin công ty

CT TNHH Avenue To Success
126 Nguyen Thi Minh Khai, D.3, Hồ Chí Minh
Điện thoại: 0839333266

Hồ sơ công ty